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EPI's reputation for quality, service and dependability
has been built over a period spanning half a century. Our people
take great pride in the work which they do, and at Engineered Plastics
there is no substitute for serving our customers in a first class
manner.
It is because of our long-established reputation
in the plastic thermoforming industry that Engineered Plastics
has successfully
built a customer base of over 400 different companies comprised
of some of the finest names in American industry today.
Many of these customers are multinational, Fortune
500 corporations. Others are small, rapidly-growing enterprises.
Our customers compete in a wide range of industries. However, one
thing which they all have in common is a need for precision, plastic
thermoformed products, along with customized service and competitive
prices. At Engineered Plastics, we see to it that those needs are
satisfied and we've been doing so for over 55 years. EPI offers
a wide range of services to all of its customers, including the
following:
- Complete engineering services, including computer-aided
design
- Tool design and manufacturing
- Prototype development
- Material selection
- "Blanket order" and "single release"
price quotation
- Storage of customer's material
- Certification, in-process and final inspection
services, and documentation
 At
EPI, we enjoy working with our customers from the very early stages
of a project—which often includes original design work, tooling
creation, prototype development, material selection and testing.
In other situations, the scope of our work may simply begin with
the preparation of a firm quotation in direct response to an RFQ
for an existing part.
In today's competitive marketplace, many of our customers seek to
minimize their ongoing inventory requirements, yet demand just-in-time
availability of finished product. Engineered Plastics is well prepared
to satisfy these types of customer needs, and we can accommodate
our customers' "blanket" order programs.
We would welcome the opportunity to assist you in all phases of
your plastic fabrication and thermoforming needs and will gladly
provide a quote
for your next project. Please call, write, fax or e-mail us if
we can be of assistance to your company in any way. Our National
Sales
Manager, Rudy Hogan, and our Customer Service Manager, Bruce Mattison,
look forward to hearing from you.
Toll Free: 800-711-1740 | Fax: 336-449-6352
Email: engplas@triad.rr.com
GRADED CATEGORY |
AVERAGE
SCORE |
OVERALL RATING
Overall satisfaction with supplier performance) |
1.8 |
QUALITY OF PURCHASED PRODUCT OR SERVICE
(Level of quality of purchased product or service) |
1.8 |
TIMELINESS - DELIVERY OR PERFORMANCE
(Delivery of product or performance of service in promised time
periods) |
1.7 |
DELIVERY - QUANTITIES
(Actual quantity delivered versus quantity ordered) |
1.3 |
ATTITUDE OF SUPPLIER PERSONNEL
(Attitude of supplier personnel about supplier and toward customers) |
1.2 |
TOTAL COST
(Promised total cost of product or service versus any additional
incurred costs) |
1.3 |
TECHNICAL SUPPORT
(Level of ongoing service to support or enhance purchased products
or services) |
1.5 |
PROBLEM RESPONSIVENESS
(Responsiveness to any product or service problem) |
1.0 |
Note: The above survey was conducted by Dun
& Bradstreet Information Services. The scale for customer
response is as follows: 1 = Exceeds Expectations; 2 = Above
Expectations; 3 = Meets Expectations; 4, 5 =Below Expectations.
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